Service Tracker

No Guessing. No Stressing.

Suspense is the last thing you need when you’re waiting for roadside service. That’s why AAA created Service Tracker, an easy way to follow the progress of your service truck in real time. Just contact us for roadside assistance, give us your cell phone number and follow the link – it’s that easy. Service Tracker is currently available in areas with GPS-enabled service vehicles, including the metro areas of Portland, Salem, Eugene/Springfield, Bend, Medford and Boise*. Our Service Tracker cities keep expanding, so keep an eye out for new cities near you!



How it works


Request roadside service via phone, web form, or mobile app.



AAA will send you an opt-in link for text messages.**



Click on the link to Opt In.



AAA will send you a link to an interactive map with your driver’s location.


You can use AAA Service Tracker on your cell phone, tablet, or computer to track your vehicle’s progress, along with current traffic conditions on its route. It’s a great way to gain peace of mind and predictability as you wait for your roadside assistance to arrive.


Currently available in all of AAA Oregon & Idaho’s metropolitan service areas, you can access Service Tracker when you request roadside assistance in Portland, Salem, Eugene/Springfield, Bend, Medford, and Boise. Plus, we’re expanding to new cities regularly, so watch for additional availability near you. Wherever you roam, you can count on AAA to keep you in the know and get you back on the road quickly and safely.

Not A Member?

Join AAA Today

Or Call 1-800-564-6222

* AAA Service Tracker is available in select Oregon and Idaho regions (Portland, Bend, Medford, Eugene, Salem and Boise), and may not be available in all areas.

** Message and data rates may apply.