Updated July 7, 2020
This is a rapidly changing situation, with developments in the COVID-19 coronavirus pandemic changing hour by hour.
Our Service Centers reopened on June 1. We hold the health and safety of our AAA members and employees in the highest regard. Face coverings are required in our Oregon and Boise Service Centers to comply with state, county and/or city mandates. We ask that you please maintain social distancing. We can also assist you with member services by phone, email and online.
We’ve been able to deliver our best-in-class roadside assistance throughout the coronavirus pandemic and will continue to do so. Rest assured that we will be there when you need us.
You can find contact information for all AAA Service Centers here:
Or call us at 1-800-444-8091
For roadside assistance, call 1-800-AAA-HELP.
AAA is closely monitoring the rapidly evolving COVID-19 situation. We remain in close contact with our travel partners and our travel counselors remain available to assist members with any questions or necessary travel changes.
Find the latest CDC information on travel and travel health notices here: https://wwwnc.cdc.gov/travel/notices
Here are links to the health departments of all U.S. states and territories: https://www.cdc.gov/publichealthgateway/healthdirectories/healthdepartments.html
U.S. Department of State https://www.state.gov/coronavirus/
Coronavirus (COVID-19) Task Force at the White House https://www.coronavirus.gov/
Oregon Coronavirus Information and Resources https://govstatus.egov.com/or-covid-19
Idaho Coronavirus Information and Resources https://coronavirus.idaho.gov/
AAA’s U.S. & Canada COVID-19 Travel Restrictions Map AAA has developed an interactive map with details on COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information.
SHOULD I TRAVEL THIS SUMMER?
The summer travel season looks very different this year due to the coronavirus pandemic. Many domestic and international travel restrictions remain in place.
The great American road trip will be the most popular way to travel this summer. AAA forecasts that Americans will take 700 million trips between July and September, a drop of 15 percent compared to last year and the first decline in summer travel since 2009.
Car trips are the most popular way to go with a whopping 97 percent of travelers choosing to drive to their destinations.
AAA has tips and advice for travelers during the coronavirus pandemic.
The bottom line is traveling will take more planning. Book your lodging and activities in advance, and plan your stops for food, gasoline and EV charging. Many national parks and attractions will limit capacity so it’s best to make arrangements for these in advance.
- Heed all official warnings and remain vigilant while traveling. Refer to the latest updates from The Centers for Disease Control and Prevention (CDC) and S. Department of State to help decrease the spread of COVID-19. Check the CDC’s Covid-19 data tracker, municipal and state health departments and local news for updates on coronavirus cases and continue to do so while on the road.
- Check in advance on travel restrictions for each destination you plan to visit. Many states, counties, cities and countries still have travel restrictions in place. AAA has developed an interactive TripTik map with COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information. AAA’s US & Canada COVID-19 Travel Restrictions Map at TripTik.AAA.com.
- Book your lodging, camping and rental car in advance. Many providers are limiting the number of guests and/or allowing more time between guests, so availabilities will likely be reduced.
- Ask about any restrictions or changes to the check-in process. Many properties have reduced face-to-face interactions with guests.
- Check on the cleaning standards. Many hotels, campgrounds, parks and rental car companies offer enhanced cleaning policies. For extra confidence, look for Diamond hotels that display a AAA Inspector’s Best Of Housekeeping badge. Oregon has 181 properties from Albany to Yachats that are honored. Here’s the complete list of Oregon properties.
- When you check into your room, wipe down commonly touched surfaces with disinfectant. Pay special attention to light switches, door knobs, faucets, refrigerator handles, and remote controls.
- Check with any museums, parks, attractions, etc. you want to visit and consider purchasing tickets in advance. Many will have reduced operating hours and limit the number of visitors at a time. Many also require face masks.
- Bring snacks, beverages and non-perishable foods with you. Grocery stores and restaurants may have limited hours. Check to see if restaurants are open, and if they offer dine-in service, take-out and/or delivery. Pack picnic supplies and look for scenic stops where you can enjoy the outdoors while social distancing.
- Pack hygiene, cleaning and disinfecting products such as face masks, hand sanitizer, soap, wipes, sprays, paper towels, tissues, toilet paper, gloves, etc. as these items may be difficult to purchase while you’re on the road.
- Pay with a credit card instead of cash and use a wipe or sanitizing spray to disinfect your credit card before putting it away.
- Take all necessary travel documentation, including health insurance cards.
- Consider working with a travel professional to help plan your trip. They can help you sort through all of the pandemic-related restrictions and help you get the biggest bang for your vacation dollars.
- Get your car road-trip ready. Breakdowns are always a hassle, and you don’t want to be stranded during the coronavirus pandemic. Find a trusted mechanic nearby at AAA.com/repair.
For those hoping to plan a trip in the West this year, here are links to COVID-19 travel information for each state:
For more information and to get started planning a future trip, visit AAA.com/Travel. AAA advises that the decision to travel is a personal one that must be made by the individual.
TRAVEL ADVISORIES AND RESTRICTIONS
AAA has developed an interactive map with details on COVID-19 travel restrictions. Just click on the destination you’d like to visit for the latest information.
Global Health Advisory: As of March 19, the Department of State issued a Global Level 4 Health Advisory – Do Not Travel due to the coronavirus pandemic. The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19.
The border between Canada and the U.S. is closed to non-essential travel. The U.S.-Mexico border is closed to nonessential travel. this action does not prevent U.S. citizens from returning home. These closures do not include those needing to cross the borders at legal ports of entry for: commerce, trade, education, first-responders, medical or health reasons. The closures have been extended through July 21, 2020.
Canada has extended its large cruise ship ban through Oct. 31. It bans cruise ships in Canadian waters that accommodate more than 100 guests overnight.
Travel to and from other countries is limited due to COVID-19. Find the latest information here:
U.S. Citizens Travelling to Europe
As of July 1, the European Union will allow visitors from 15 countries it says have controlled the spread of coronavirus. Tourists from the U.S. will not yet be allowed.
The countries are Algeria, Australia, Canada, Georgia, Japan, Montenegro, Morocco, New Zealand, Rwanda, Serbia, South Korea, Thailand, Tunisia and Uruguay. China has also been provisionally approved, if China allows visitors from the EU to visit China.
The U.S., Brazil, Russia, and Turkey are among countries not approved. The EU will review the list of approved countries every two weeks.
U.S. Citizens Travelling to the United Kingdom
As of June 8, those entering the United Kingdom must self-isolate for 14 days. The measure will be reviewed by the government every three weeks. After arriving in the UK, travelers will be asked to go straight to the place where they will self-isolate for 14 days. The only reasons they will be allowed to leave quarantine is for urgent medical attention, support from social services, food and medicine if they cannot be delivered, a funeral of a close relative or an emergency.
U.S. Citizens Returning from Brazil
U.S. citizens and legal permanent residents will be permitted to return from Brazil. The Department of Homeland Security has issued instructions requiring U.S. passengers who have been in Brazil to travel through select airports where the U.S. Government has implemented enhanced screening procedures.
U.S. Citizens Returning from Europe
U.S. citizens and legal permanent residents will be permitted to return from the United Kingdom, Ireland, and the European Schengen area. The Department of Homeland Security has issued instructions requiring U.S. passengers that have been in the United Kingdom, Ireland and the Schengen area to travel through select airports where the U.S. Government has implemented enhanced screening procedures.
U.S. Citizens Returning from China
Any U.S. citizen returning to the United States who has been in China in the previous 14 days may be subject to up to 14 days of quarantine.
Face coverings or masks are required at a growing number of locations.
Many international and U.S. airports, including Portland International Airport, require face coverings for everyone at the airport. At PDX, children under the age of 2 and people with medical conditions that prevent wearing a face covering are exempt from this new rule. This policy includes the use of a face covering anywhere inside the terminal, including the pedestrian tunnels and the rental car center.
Many airlines require crew members and passengers to wear face coverings during travel. These airlines include American Airlines, Delta Air Lines, Frontier, JetBlue Airways, Southwest and United Airlines. Air Canada also requires face coverings.
The U.S. Transportation Security Administration (TSA) has also announced that its officers will be required to wear facial coverings at airport security screening checkpoints.
As of April 2, the Centers for Disease Control recommend that everyone wear face masks when out in public to help prevent the spread of COVID-19. We should not be wearing medical masks as those are desperately needed by healthcare workers. Rather, we should wear cloth face coverings made out of bandanas, scarves, or homemade with fabric. Masks can provide some protection in places where social distancing of six feet between people can be difficult, such as in grocery stores and pharmacies.
NEWS FOR TRAVELERS:
Oregon State Parks
Some Oregon parks are now open to limited daytime use. Camping will resume at some parks on a limited basis on June 9. Check the Park Status Map for information. More parks are opening throughout the week—check back regularly.
Idaho’s 30 State Parks wecomed campers back on May 30, in keeping with Gov. Brad Little’s Idaho Rebounds Plan and the progress made containing the COVID-19 outbreak.
Governor David Ige has extended Hawaii’s mandatory 14-day quarantine for all incoming travelers through July 31. The latest emergency proclamation lifted the quarantine requirement for inter-island travelers on June 16, 2020. The quarantine began on March 26. All incoming travelers are be required to self-quarantine in their home or another lodging for 14 days.
Beginning August 1, travelers to Hawaii who have a valid negative COVID-19 test result up to 72 hours prior to arriving at Hawaii’s airports will not be subject to the 14-day quarantine. The FDA-approved PCR test from a CLIA-certified laboratory must be done prior to arrival. No testing will be provided upon arrival at the airport.
Americans now have an extra year to get Real ID. The federal government has extended the deadline for Real ID to Oct. 1, 2021. The original deadline had been October 1 of this year. As of Oct. 1, 2021, you will need a driver’s license that meets Real ID requirements in order to take a flight on a commercial airline.
PUMPING YOUR OWN GAS IN OREGON: Rule allowing self-service gasoline has ended
The rule allowing self-service gasoline in Oregon has ended. As of May 24, attendants are again providing service at gas stations. Self-service in Oregon is only allowed in some coastal counties and in parts of central and eastern Oregon.
The temporary rule was put into effect by the Office of the State Fire Marshal to address potential worker shortages at stations statewide because of COVID-19.
COVID-19 Impacts on destinations and travel providers
AAA Travel continues to monitor the situation and is in regular contact with our travel partners. Many destinations, including countries, states and cities, and travel providers, including airlines, hotels, cruise lines and tour operators have adjusted their policies and altered itineraries in response to the outbreak.
Here are some of the impacted companies and destinations:
Las Vegas casinos reopened June 4 as part of the Phase 2 reopening of Nevada. This includes gaming, bars, swimming pools, water parks, movie theaters, malls and museums, all with capacity limitations. Find more info in Governor Sisolak’s statement:
All casinos were shut down March 17. Every casino-resort must follow health and safety precautions. A copy of policies and procedures can be found HERE.
Disneyland Park and Disney California in Anaheim, CA closed March 14 and has postponed plans to reopen on July 17 because state and local authorities have not yet given approval. California will issue reopening guidelines after July 4. Disney says it will delay the reopening of the theme parks and resort hotels.
announced plans to reopen in July. The Hotels of Disneyland Resort and Downtown Disney District closed March 16.
The Downtown Disney District will begin reopening on July 9.
Walt Disney World in Orlando, FL plans to reopen in July with the Magic Kingdom and Animal Kingdom opening on July 11, and Epcot and Disney’s Hollywood Studios on July 15. The theme parks closed March 16 and the hotels at Walt Disney World closed on March 20.
A phased reopening of Disney Springs began on May 20. Following the guidance of government and health officials, a limited number of shopping and dining experiences that are owned by third-party operating participants will begin to open during this initial phase. The rest of Walt Disney World Resort will remain closed until at least May 31, including theme parks and Disney Resort hotels.
Disney Cruise Line is suspending all new departures through June 18, 2020, Disney Magic Sailings through October 2, 2020 and Vancouver Sailings until the end of June.
Disney is working with guests who wish to change or cancel their visits, and will provide refunds to those who have hotel bookings during this closure period.
Disneyland Paris closed March 14 and will remain closed until further notice. Hotels and Disney Village closed March 15.
Universal Studios Hollywood closed on Saturday, March 14 and will remain closed through at least May 31. This includes the park and Universal CityWalk Hollywood.
Universal Orlando Resort: Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay started welcoming guests June 5. Universal CityWalk is open for limited operations.
Select property hotels opened June 2. The phased reopening of the hotels will include Hard Rock Hotel, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal’s Cabana Bay Beach Resort, Universal’s Aventura Hotel and Universal’s Endless Summer Resort – Surfside Inn and Suites. Plans for Loews Portofino Bay Hotel and Universal’s Endless Summer Resort – Dockside Inn and Suites will be announced at a later time. For hotel FAQs click here.
This carefully managed reopening comes with stringent new health, safety and hygiene procedures in place. Everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies. Face coverings are required and temperature checks are required upon arrival.
Amawaterways: all voyages cancelled through August 31, 2020.
Carnival Cruise Line: 8 ships scheduled to begin sailing August 1. Carnival is cancelling the following cruises:
- All San Francisco sailings through 2020
- All Carnival Sunrise sailings through and including October 19, 2020
- All Carnival Legend sailings through and including October 30, 2020
- All Carnival Radiance sailings through and including November 1, 2020
- All Carnival Spirit Alaska, Hawaii, & Trans-Pacific sailings through and including October 6, 2020
- All Other Ships sailings through and including September 30, 2020
Celebrity Cruises: All Cruises are now cancelled until July 31, 2020. As a result of the Government of Canada’s decision to extend its restriction on cruise ships carrying more than 100 guests until Oct. 31, Celebrity’s 2020 sailings to Canada and Alaska and as well as fall itineraries such as Canada/New England, Hawaii and a few repositioning cruises must be canceled.
Cunard Line has extended its pause in operations. Queen Mary 2 and Queen Victoria – all voyages are cancelled through November 1, 2020. Queen Elizabeth – all voyages are cancelled through November 23, 2020.
Holland America Line has extended its pause of global cruise operations and has cancelled all Alaska, Europe and Canada/New England cruises in 2020. In addition, Amsterdam will not operate the 79-day Grand Africa voyage that would have departed on October 3. All guests will be automatically notified if their cruise departure has been cancelled, and what options are available to them.
Norwegian Cruise Line Holdings, the parent company of Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises, is suspending cruise operations on all three lines through August 30th, 2020 and select cruises in September and October.
Princess Cruises is extending its pause of global ship operations due to reduced air flight availability, the closure of cruise ports in regions around the world and other major factors impacting travel. These cruises and cruise tours will be cancelled through the end of the summer season:
- All remaining Alaska cruises on Emerald Princess and Ruby Princess
- All remaining Europe and Transatlantic cruises on Enchanted Princess, Regal Princess, Sky Princess, Crown Princess and Island Princess
- Summer Caribbean cruises and all Canada & New England cruises on Caribbean Princess and Sky Princess
- Summer to Fall 2020 cruises departing from Japan on Diamond Princess
- Australia-based cruises on Sapphire Princess and Sea Princess through August
- July cruises sailing from Taiwan on Majestic Princess
- Fall cruises sailing to Hawaii and French Polynesia on Pacific Princess through November
- Note this announcement does not include any additional cancellations for Coral Princess, Grand Princess, Royal Princess, Star Princess or Sun Princess as Princess previously announced those vessels will be in warm layup through October.
Royal Caribbean International – including Celebrity Cruises and Azamara Cruises has extended its voluntary suspension of sailings through September 15, 2020. Canada sailings will be suspended through October 31, 2020, due to the Canadian government’s extended travel ban on cruise ship travel.
Seabourn is extending the voluntarily pause of global operations for its five cruise ships until October or November, depending on the ship.
Uniworld Boutique River Cruise Collection has suspended all sailings through June 30, 2020.
Viking Ocean Cruises has cancelled all ocean and river cruises through June 30, 2020.
Windstar Cruises has extended its suspension of operations and plans to resume cruising in September 2020.
Travel Corporation is temporarily suspending operations in Europe, UK, the Middle East and Asia of all guided vacations through August 31, 2020. This policy is in place for Trafalgar, Insight Vacations, Luxury Gold, Brendan Vacations and costsaver brands.
Many airlines are waiving or easing change and cancellation policies, including Alaska Airlines, American Airlines, Delta Air Lines, Frontier Airlines, Hawaiian Airlines, JetBlue, Southwest, Spirit, and United Airlines.
Amtrak Vacations, the largest Independent Rail Vacation operator in North America, has announced a new cancellation and rescheduling policy. Any new reservations booked through May 31 will have the option to change their travel dates or cancel their rail vacation up until 5 days prior to departure, without incurring any change or cancellation fees. Any existing reservations can be rescheduled up to 5 days prior to departure date, without incurring any change or cancellation fees.
Should I cancel my trip?
f you have plans to travel in a few weeks, wait to cancel or change your plans. If you cancel out of fear of COVID-19, you may not receive a refund or credit for a future booking. If your travel provider cancels the trip, they will likely offer a voucher good for a future trip, or a refund.
Travel to Europe:
We’re seeing widespread cancellations of flights to and from Europe. And a growing number of countries are in lockdown. Restaurants, cafe’s and tourist sites are also closed down during COVID-19.
President Trump has announced the suspension of entry of most foreign nationals who have been in certain European countries* and the United Kingdom and Ireland in the 14 days prior to their scheduled arrival to the United States. The order does not apply to U.S. citizens or legal permanent U.S. residents or their immediate family members. The ban went into effect on March 13 for Europe and March 16 for the U.K. and Ireland, and was expected to last 30 days; however it is still in place.
*Affected countries include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland, as well as the United Kingdom and Ireland.
Quarantine – What is the likelihood I could be quarantined during travel?
If you choose to take that trip during the COVID-19 pandemic:
- Travel with all necessary travel documentation, including health insurance cards.
- At the top of your packing list, AAA recommends that travelers pack an alcohol-based hand sanitizer with at least 60% alcohol and disinfecting wipes.
- Pack any extra supplies you may need, including additional doses of medication, in the event you have delays on your return trip.
- Know the nearest location of and contact information for the U.S. embassy or consulate. Also, enroll in the State Department’s Smart Traveler Enrollment Program (STEP), so you can be reached if the situation changes while abroad.
- U.S. citizens who have been in impacted countries who attempt to return to the United States will be redirected to one of the designated U.S. airports, They will undergo enhanced health screenings by CDC staff for fever, cough and shortness of breath.
Travel Insurance – Does it cover COVID-19 disruptions?
Coverage options can vary widely. If you purchased travel insurance before the coronavirus was recognized as an epidemic, your policy likely provides at least some level of protection. Customers who purchased “cancel anytime” or “cancel for any reason” insurance prior to February 3, when COVID-19 was recognized as an epidemic, or soon thereafter may be able to cancel their trip and receive reimbursement for a portion of their non-refundable travel deposits.
Travel insurance generally excludes epidemics and pandemics. If you have a trip already booked, check with your travel providers (cruise line, airline, hotel, etc.) to see what waivers they have put in place. If you are planning a trip, also check with travel providers to understand their coronavirus-related policies and connect with a travel agent. Depending on your situation, there could be some travel insurance options for your needs.
make sure you are taking everyday preventive measures to help prevent the spread of respiratory diseases.
- Wash your hands frequently.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Tips for Travelers:
If you do choose to travel, follow these guidelines:
- Stay informed and remain vigilant when traveling and heed all official advisories.
- Discuss your travel plans with your healthcare provider. Older adults and travelers with underlying health issues may be at risk for more severe disease.
- Travel with all necessary travel documentation, including health insurance cards.
- Consult your travel professional or travel providers for any changes to travel plans or requirements. AAA travel counselors are also available to assist members.
- Know the nearest location of and contact information for the U.S. embassy or consulate to contact them in case of an emergency. Also, enroll in the State Department’s Smart Traveler Enrollment Program (STEP).
If you have purchased travel insurance, carefully review your policy. As of February 3, 2020, both the CDC and the World Health Organization have recognized 2019 Novel Coronavirus as an Epidemic. Many travel protection plans exclude losses caused directly or indirectly by an Epidemic. Customers whose plan includes the Epidemic exclusion may still have coverage for a covered loss occurring on or prior to February 3, 2020. In addition, Allianz Travel Insurance considers coronavirus a “known event” as of January 22, 2020. Travel protection plans generally exclude losses caused by events that were known or foreseeable at the time of plan purchase. Customers who purchased their plan prior to January 22, 2020 may still have coverage for a trip booked to China or other impacted areas.
The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by the coronavirus. The outbreak first started in Wuhan, China, but cases have been identified in a growing number of other countries, including the U.S. Impacted states include Oregon, Washington and California.
The CDC has set up a website with the latest information: https://www.cdc.gov/coronavirus/2019-ncov/index.html.
CDC has issued a Level 3 Warning, its top travel alert, for China, Iran, most of Europe and South Korea, while recommending that travelers avoid all nonessential travel to these countries.
You can find the latest information about the CDC travel alerts here: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
U.S. State Department
World Health Organization
Oregon Health Authority
Washington State Department of Health
AAA Oregon/Idaho provides more than 820,000 members with travel, insurance, financial and automotive-related services, and is an affiliate of AAA National, serving more than 60 million motorists in North America. Drivers can request roadside assistance, identify nearby gas prices, locate discounts, book a hotel or map a route via the AAA Mobile app. To join, visit AAA.com.