While guidelines and advice suggest that we all limit our travel and interactions with others, Hertz wants to be there for those who do need to travel during COVID-19. From students returning from school, to volunteers, professionals and family needing transportation to care for others, Hertz is here to get you there.
Hertz has taken some additional measures to demonstrate their commitment to keeping you informed and going the extra mile to get you where you need to be safely and with confidence.
Hertz has waived young renter fees and lowered the renter age from 20 to 18 years old to help college students and young drivers returning home or needing transportation.
They’ve added flexibility for prepaid reservations, including waiving cancellation and change fees for travel restricted areas. Additionally, all prepaid reservations booked prior to March 13 can now be extended toward reservations used within 24 months with no fees. Customers still have the option to cancel with applicable fees. Prepaid rental reservations booked directly through Hertz.com may be extended – see your AAA Travel Professional for details.
And as always, Hertz’s pay later option has the ultimate flexibility with no cancellation fees, ever.
Reinforcing Member Safety
Around the world, Hertz has enhanced their cleaning methods in their stores and shuttle buses including using approved disinfectant to regularly wipe down high-touch areas such as door handles, counters, kiosks and other hard surfaces.
They’ve added more alcohol-based hand sanitizers and are reminding employees to take important hygiene steps, including frequent hand washing and staying home if ill.
For vehicles, Hertz is reinforcing rigorous cleaning processes which includes priority areas such as door handles, steering wheel, dashboard, console, seats, etc.
As the impact of COVID-19 continues to evolve, please know Hertz remains committed to providing you the exceptional experience and service you expect from Hertz.
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